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Ss office10/26/2023 ![]() ![]() and save hundreds of millions of dollars on facility costs, he said. The union is asking the agency to consider a plan that would allow the SSA to close most of its 1,300 field offices in the U.S. The agency should allow employees to continue teleworking to the maximum extent possible even after the Covid-19 pandemic abates, said Ralph de Juliis, president of Council 220 of the American Federation of Government Employees. Telework at the Social Security Administration is boosting call center answer rates and otherwise improving customer service, the leader of a union that represents about 25,000 field office and call center workers says.
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